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Frequently Asked Questions

Can I cancel my order?

Can I change my order?

How do I return an item purchased on hk.Theory.com?

What is the return policy for hk.Theory.com?

Does hk.Theory.com price adjust?

What are Theory's shipping rates and delivery times?

Does Theory provide same day shipping?

What forms of payment do you accept?

How do I check the status of my order?

What if I have a problem with my Theory product?

What If I still have not received my order?

I have not received all the items in my order.

The items received are incorrect or are defective.

Does Theory offer alterations?