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We currently offer the following shipping methods only:

Shipping Method Shipping Charge Order Processing Estimated Delivery
Kerry Express Free (Hong Kong & Macau Only) Orders placed today will be processed within 3-5 business days. Delivery occurs 1 to 4 business days after processing.
DHL Free (Singapore, Taiwan, Australia Only) Orders placed today will be processed within 3-5 business days. Delivery occurs 3 to 10 business days after processing.

Orders are processed pending item availability and payment verification. We will contact you via email if there are any issues with your order.

Shipping to Freight Forwarder

In the event a freight forwarding company address has signed for a package, the freight forwarding company assumes the responsibility for the contents. The freight forwarder is accountable for the package from the time of collection from the consignor, until the time of delivery. They are liable for any loss or damage occurring to any goods or consignment. This includes, but is not limited to: loss of merchandise, physical damage, theft, any mishaps that lead to delay in delivery or any financial loss arising due to mishap. Please contact the freight forwarding company directly for further assistance.

Refusal of Delivery

If you refuse delivery of an order, the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid (if any).

Order and Shipping Confirmation Emails

You will receive an order confirmation email once your order has been submitted into our system. Once your order has shipped, we will send you an email confirmation that will include the tracking number for your package.

You may receive several shipments in order to complete the fulfillment of your order and will receive a shipping confirmation email for all items as they are shipped.

Item Availability

We make every effort to maintain sufficient stock of items on our website; however, we may run out of stock of popular items. We also work to ensure that when you place an order online, the item is available at the time of shipping. In the rare case that an item is out of stock, we will notify you via e-mail and any changes to your order will be reflected in your order total.

Your credit card will be charged as your order is placed.

Payment Options

We accept the following forms of payment: American Express, MasterCard and Visa.

Redeeming Coupon or Promotion Codes

To redeem a coupon or promotion code, simply enter the code into the appropriate field during the billing section of the checkout process. Your order total will reflect any and all price changes.